Saeco aulika SUP040 Operations Instructions download pdf (Page 52)

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12 TROUBLESHOOTING

Machine actions Causes Solutions

The machine does not turn on. The machine is not plugged in and/or the power

button is positioned on “0”.

Plug in the machine and/or switch the power but-

ton to “I”.

Co ee is not hot enough. The cups are cold. Preheat the cups with hot water.

Cup-warming surface deactivated. Activate the cup-warming surface and wait for the

cups to warm.

Co ee does not have enough crema.

(see note).

The blend is unsuitable, co ee is not freshly roast-

ed or the grind is too coarse.

Change co ee blend or adjust the grind as ex-

plained in the "Adjusting the Co ee Grinder"

section.

The machine takes a long time to warm up

or the amount of water dispensed from the

wand is too little.

The machine circuit is clogged by limescale. Descale the machine.

Bubbles form at the Cappuccinatore spout

while dispensing milk.

The tube  ttings are not properly connected or not

completely inserted in the Cappuccinatore and/or

Thermos.

Insert the whole suction tube into the Cappuc-

cinatore.

Steam comes out of the Cappuccinatore

when sucking milk.

There is no more milk in the container. Check that there is still milk. If necessary, replace

the milk container with a new one.

The Brew Group cannot be removed. The Brew Group is out of place. Turn on the machine. Close the service door. The

brew group automatically returns to the initial

position.

Co ee grounds drawer inserted. Remove the co ee grounds drawer before remov-

ing the brew group.

The machine grinds the co ee beans but no

co ee comes out.

(see note).

The Brew Group is dirty. Clean the Brew Group ("Brew Group - Weekly

Cleaning" section).

The dispensing spout is dirty. Clean the dispensing spout.

Co ee is too weak.

(see note).

Dose is too low. Adjust the amount of co ee to be ground.

Co ee is dispensed slowly.

(see note).

The co ee grind is too  ne. Change co ee blend or adjust the grind as ex-

plained in the "Adjusting the Co ee Grinder"

section.

The Brew Group is dirty. Clean the Brew Group ("Brew Group - Weekly

Cleaning" section).

Co ee leaks out of the dispensing spout. The dispensing spout is clogged or in the wrong

position.

Clean the dispensing spout and its holes.

Position the dispensing spout correctly.

Note: These problems can be considered normal if the co ee blend has been changed or if the machine has just been

installed.

Please contact our consumer care help line on the phone number listed on the last page of this document for any prob-

lems not covered in the above table, or when the suggested solutions do not solve the problem.

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Saeco aulika SUP040 Operations Instructions Page 52

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