Saeco Odea Go Operations Instructions download pdf (Page 18)

PROBLEMS CAUSES SOLUTIONS

The machine does not turn on. The machine is not connected to the

power source.

Connect the machine to the power

source.

The plug has not been plugged into

the back of the machine.

Insert the plug into the machine’s power

socket.

Coffee is not hot enough. The cups are cold. Warm the cups with hot water.

Hot water or steam is not

dispensed.

The hole of the steam spout is

clogged.

Clean the hole of the steam spout using

a pin.

Coffee has little crema. The coffee blend is unsuitable or

coffee is not freshly roasted.

Change coffee blend.

The machine takes a long time to

warm up or the amount of water

dispensed from the spout is too

little.

The machine circuit is obstructed by

limescale build-up.

Descale the machine.

The Brew Group does not come out. The Brew Group is out of place. Turn the machine on. Close the service

door. The Brew Group is automatically

placed in the correct position.

Dregs drawer is inserted. 5HPRYHWKHGUHJVGUDZHU¿UVWWKHQWKH

brew group.

Coffee is not brewed. Water tank is empty. Fill the water tank and prime the circuit

again.

Brew group is dirty. Clean the Brew Group.

Circuit is not primed. Prime the circuit again by dispensing

water from the steam spout.

Knob to adjust the quantity of coffee

per cup is in wrong position.

Turn the knob clockwise.

Coffee is brewed slowly. &RIIHHLVWRR¿QH Change coffee blend.

Circuit is not primed. Prime the circuit again by dispensing

water from the spout.

Brew Group dirty. Clean the Brew Group.

Coffee leaks out of the dispensing

head.

Dispensing head is clogged. Clean the dispensing holes with a soft

cloth.

Brewing does not start. Coffee bean hopper cover is in

wrong position.

Correctly place the cover on the coffee

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Please contact the service centre for any problems not covered in the above table or when the

suggested solutions do not solve the problem.

TROUBLESHOOTING

Espresso Italia PTY LTD

www.espressoitalia.com.au

Freecall 1300 660 976

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Saeco Odea Go Operations Instructions Page 18

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